Managers & supervisors are often confused when an EEO complaint is filed naming them. This page is intended to provide managers & supervisors with information to skillfully respond to EEO Complaints.
Step 1
Cooperate throughout the informal and formal process. At the informal stage, a counselor will conduct a limited inquiry with the purpose of:
presenting the issues to you and listening to your side
attempt a resolution and
if the complainant is interested in mediation, it is strongly encouraged you participate.
Step 2
At the formal stage, a case manager will be assigned from the EEO Office. Please stay in touch with this case manager who will advise you on what to expect at: Investigation, Final Agency Decision; EEOC Hearing, and/or District Court.
Additional information:
- CFR 1614.1 [1] (pdf,34kb)
- Complaints Process Brochure [2] (pdf, 357kb)
- Alternative Dispute Resolution [3] (Mediation) (pdf, 341kb)
- Hostile Work Environment - A Manager's Guide [4] (pdf, 259kb)
- Frequently Asked Questions [5] (FAQs)
